Transparency Helpline

Alfa and its subsidiaries joined efforts to give more transparency, confidence and security to their relationships with companies and employees.

n order to maintain the transparency environment in our company we have created the, "Integrity and Transparency Helpline". You are encouraged to contact us via email or telephone whenever you want to address any situation you consider is not achieving the transparency and security levels that our organization requires.

Your comments may be submitted anonymously, but we encourage you to leave your contact information in case a follow up is needed. You can be sure that the information you provide will be kept completely confidential.

In order to conduct a full investigation, we need as much specific, factual information as possible. Call Toll Free Numbers:

You can write and send your message by accessing the following link

Online Integrity and Transparency Helpline

Or you can send an email to the following e-mail address


Phone: 0800-180-8939


Phone: 0800-444-5685


Phone: 0800-293-215


Phone: 0800-892-2016


Phone: 10-800-140-1817 (S)
10-800-714-1783 (N)

EE.UU. / Canadá

Phone: 1-866-482-1957

El Salvador

Phone: 800-6541


Phone: 06-800-16476


Phone: 01-800-265-2532


Phone: 0800-54-109


Phone: 00800-112-4028

Czech Republic

Phone: 800-701-160

Dominican Republic

Phone: 1-888-751-4724


Phone: 0800-606-251